SHIPPING POLICY

ZIMA strives to ensure dispatch of all orders placed by 2:00 pm EST ship the same business day as long as all items are in-stock and the payment has been processed. Weekends, holidays, day of purchase and day of delivery do not count towards delivery time. Shipping days do not include Sunday or when USPS and UPS are closed. Tracking information will be provided after your order has shipped.  We are not responsible for shipping delays due to inclement weather and do not issue refunds for shipping costs if a delivery date is missed due to the fault of the carrier.  Items delivered to a PO Box or an APO/FPO will be delivered in approximately 7 to 10 business days. Final delivery for APO/FPO destinations will be subject to the terms and conditions of the APO/FPO services.

  

ZIMA ships internationally every day, all over the world, and we are widely recognized as the largest online overseas delivery source for lacrosse. The usually delivery time is 6-14 business days depending on the local customs office and Post Office in your home country. Be aware that all customs, duties, taxes, surcharges, brokerages, etc., are the responsibility of the customer. When delivery is attempted, you may be billed for these fees which are independent of shipping charges and are charged by your local mail authority - not ZIMA. All orders are sent via US Priority Mail and include tracking and delivery confirmation of your order. A copy of your order and US Customs form will be attached to the outside of all packages. We cannot overnight international orders. Email us at zima@lax.com for any further clarification or questions.